Copresco   Overnight Lite

More effective communication...

Guidelines to Help You Get Your Quotes Faster

In our June Overnight Lite issue, we outlined the expansion of our production department and new procedures to provide you with faster quotes.
   We also introduced you to our production coordinator team that makes sure you receive fast, courteous service and technical support.
   Now, we would like to discuss how you can help us make the quoting process even more effective.

Give Us All the Facts

   Missing and/or incomplete information is the single biggest problem Copresco faces in delivering prompt, accurate estimates.
   In a phone conversation, we can make sure that we have all the facts. Faxes and e-mail messages are efficient ways to communicate if you don’t leave out important information. Please make sure that you furnish complete job specs!
   We need to know:
   Format Furnished. Is it Mac or Windows? Or, are you providing hard copy for scanning?
   Software Program. Are you using FrameMaker? Word? Illustrator? PageMaker? InDesign? Or are you providing PDF or Postscript?
   There’s quite a difference in outputting a Quark and a PowerPoint file. The software version number is also helpful.
   Paper Stock. Paper has a big impact on your job’s cost and appearance. If the stock doesn’t matter, please let us know.
   Quantity. Believe it or not, quantity is often left out of e-mail inquiries!
   Color. Is the job color, or black & white, or both?
   If you’re mixing the two, let us know the collating order. Are all the color sheets together, or are they scattered throughout the book?
   Number of Pages. Every sheet of paper has two pages. 50 sheets = 100 pages. Does your job require 100 sheets or 100 pages? Please clarify.
   Finished Size. Copresco runs more than just 8 1/2” x 11” documents. We need the final trim size of your publication, book or manual.
   Bleeds. If you don’t mention any, we’ll quote without them. This could result in an unfortunate surprise when the job comes into our shop.

Other Details

   Provide the name of your project so we can identify it in the future. Also, please give us the name of the contact person along with cell, direct phone and fax numbers.

Give Us the Big Picture

   Will you be using someone other then Copresco to bind the job? If so, you’ll need to include the percentage of spoilage the supplier anticipates in the binding process.
   Are you asking us to insert colored slipsheets so you can add tabs? We can probably insert the tabs for practically the same price!

What Are Your Goals?

   Are you trying to save money? Or improve quality? Let us know what direction to go and we’ll help you achieve your objectives.
   How fast do you need the estimate? Should we “bang it out” or take some extra time to give you alternatives?
   Our production coordinators can often make suggestions to save you money or improve the overall effectiveness of your job.
   When will the job be ready? How quickly will you need final delivery?
   For example, your cost would be affected if paper mills are increasing their prices next week.

Don’t Forget to Call

   By getting all the facts, we can eliminate time-consuming follow-up calls and speed up the estimating process.
   So when you need help with a digital on-demand job, call the company that has all the technical tools and skills to meet your particular needs. Call Copresco.


Seven Habits for Success

   A properly prepared print file will save you money.
   TechTopics No. 13 describes our “Seven Habits for Highly Successful Documents.” The technical bulletin provides important guidelines for your documents preparation.
   You will find seven basic rules to ensure that your job runs smoothly. The bulletin will be helpful to anyone involved in document creation and production who wants to save time, money and aggravation.
   For a free TechTopics subscription, complete the form on our website, or e-mail techtopics@copresco.com.


Five Years on Top

   For the fifth consecutive year, Copresco has been recognized as one of the Top 100 Printers in North America by Quick Printing magazine.
   Copresco ranked eighth in the sales per employee leaders category. This excellent productivity rating is a major factor in our competitive pricing.


Independence Day

   Copresco will be closed Friday, July 4th for Independence Day.
   Have a great summer weekend.


Overnight Lite Main   Last Month   Next Month   This Month's On-Line Jokes

Home   Contact Us   What's New   Publications

Copyright © 2003 by Copresco All rights reserved.