Contact me directly.
Work For The Best
The Spirit of the Season
Oh, no, a CEO!
Quarter Million Copies
All Docutechs Are Not Equal IV
All Docutechs Are Not Equal III
All Docutechs Are Not Equal II
All Docutechs Are Not Equal
What A Difference A Year Makes
Business As Usual
Welcome To Copresco's Website
How Do You Really
My granddaughter Kali knows what she wants, and she
isnt afraid to let us know how she feels. As she approaches her
terrible twos she is becoming more vocal about her opinions. If she
is anything like the rest of my family, she will only become more vocal as time
Id like to ask you to become more vocal. As the
president of Copresco, I sometimes feel as though Im sitting in an ivory
tower. Hard as I try to get out in front of you, my customer, I often find
myself bogged down with administrative and financial matters. These are part of
my job, true, but without input from you, the rest is just academic.
If you could change one thing about Copresco, what would it be? Is there a
service that Copresco should be offering, but doesnt? Do we perform for
you in some areas, but fall short in others? Are we slipping in areas that
Copresco used to handle with ease?
Are you satisfied with Copresco?
No matter how much you love us, there is always room for improvement. And we
want to improve.
What if, horror of horrors, you are not using
Copresco? Tell me why not. What can we do to earn your business? Even if you
dont intend to use Copresco, tell us what we did to make you feel that
Im always working to improve Copresco. Trouble is, without
your input and feedback, I may be working on the wrong thing.
years ago, we spent a lot of time and effort to find the perfect packing
material. We wanted to make sure that your printing arrived in flawless
condition. After much research and testing we determined that styrofoam packing
peanuts did the very best job.
Your reaction? Get rid of those darn
packing peanuts!! We learned that styrofoam peanuts are incredibly annoying
when a box is opened, and that our customers were more concerned about quality
and on-time delivery than about packing material. I learned that day never to
make changes without asking you first.
So Im asking. One
sentence, or ten pages. Email me your comments. Or
mail. Have a lot to say?
Contact my assistant to schedule a lunch date. Im buying.
Steve Johnson, President